About Gustara

Simple on top. Serious underneath.

Gustara is hospitality software for the moments that matter: a guest wants a drink, a kitchen needs a ticket, a manager needs to know exactly where the money went.

Why it exists

QR ordering should make three things easier, not one.

Plenty of tools let a guest tap a menu. Far fewer make sure the kitchen only cooks what was paid for, that a printer hiccup never becomes a duplicate or a missing ticket, and that the manager can explain every pound at the end of the night.

Gustara was shaped by the demands of a working hotel: several outlets, a shared network, existing printers, and the expectation that it simply works on the busiest day of the week. So we built the dull, careful parts first.

What we believe

Four principles we build by.

Simple on top, powerful underneath

Guests see a calm, minimal menu. Staff see only what service needs. The depth, routing, permissions and reporting, lives behind management where it belongs.

Never guess with money

When an outcome is unclear, such as a provider that did not answer, Gustara holds the record for a person to confirm. It will not invent a result in either direction.

Everything leaves a trail

Corrections sit beside the original, never over it. Who did what and when is always recoverable, because that is what keeps a business honest.

Say what is proven

We tell you what has been verified in your setting and what has not. A confident promise that turns out wrong costs a venue far more than an honest caveat.

What you can expect

Operations at their best, every service.

We are working closely with a small number of hotels, restaurants and bars, learning from each. If you would like to be one of them, we would like to hear about your venue.

Book a walkthrough

  • Designed for UK venues: pounds and pence, 20% VAT and a Europe/London business day by default.
  • Hands-on onboarding, with your own menu and outlets.
  • A product shaped by the operators who actually run service.

See Gustara with your own menu.

A short walkthrough is the quickest way to see how your outlets, printers and menu would fit. Or try the demo on your phone first.