Card processing
Payments are processed by Stripe on your own Stripe account, at Stripe's published rates. Those fees are charged by Stripe, not added by this site.
Pricing
Priced for your property.
Gustara is quoted per property after a short walkthrough, because a six-table bistro and a multi-outlet resort are not the same job. Here is what you get, and how the money flows.
Included with every property
The whole platform, not a stripped-down tier.
Every property receives the complete product described across this site.
- Guest ordering with QR codes, option groups, tips, VAT and Stripe checkout.
- Kitchen and bar routing, the printer bridge, and configurable dockets.
- The live staff board, guest requests, availability and shift reports.
- Menu Studio, venue setup, bulk QR labels, team permissions and settings.
- 17 reports with CSV, Excel and PDF export, refunds, voids and the audit trail.
- A dedicated database and web address for your property.
- Onboarding help with your menu, outlets, QR labels and printers.
How the money flows
Your takings go to you.
Gustara never holds your funds.
Settlement
Funds settle from Stripe to your bank on your Stripe payout schedule. Gustara's reports show what was ordered, paid and refunded, so you can reconcile.
VAT and tips
VAT is calculated and shown on every order, and gratuities are recorded separately, so your accountant can see exactly what is what.
What you will need
Not much, and we will help with the rest.
A Stripe account
Yours, in your name, with the payment methods you want switched on.
Network printers
Thermal printers that accept ESC/POS over your network, plus a computer to run the bridge.
QR labels
We generate print-ready labels. You choose the stickers, stands or table cards.
Your menu
Dishes, prices, dietary and allergen details. We will help you load it.
Getting started
From first call to first order.
Walkthrough
We show Gustara with your own outlets and menu, and agree what you need.
Set up
Your property is created, your menu and Service Points are loaded, and QR labels are generated.
Test
Connect Stripe and your printers, then place test orders end to end before a guest ever sees it.
Go live
Put the labels out. Staff sign in with their PINs and service begins.
Get a quote for your property.
Tell us about your outlets and we will come back with a clear proposal.